When purchasing a new phone card, it is wise to consider factors other than the purchase price, like quality, ease of use and general terms and conditions. Remember that phone cards are not all alike; however, they do all have similar basic features. When you look at these closely, you will be able to determine which card will give you the most value for your money. When you compare, be sure to read the contracts carefully, tally the numbers, and ask any questions you may have regarding restrictions and use before you buy a card.
Tips to Follow:
1. Compare charges billed by the different cards. The billing rate needs to be viewed not only as the phone card’s purchase price. In order to best evaluate the cost-per-call value and rate of the phone card, here are some things you should consider:
- How much will it cost to activate this card?
- Is there a connection fee for each call?
- What is the billing rate or cost per billing cycle for each call?
- What is the billing cycle? Is cost applied per 30 or 60 second increments?
- Is there a monthly or yearly service fee to use the calling card?
2. Compare the different features offered by each card. Be sure that you will always be apprised of how much value is left on your card via toll free customer service or a website that you can easily access. Remember that not every card has free customer service. You may face a per minute charge when you call for assistance.
3. Look into how many different nations are included with each phone card. You can’t use every phone card to call everywhere in the world. Get a list of the countries you can access. Look at cards which provide the largest number of countries and the cheapest rate for those you call most often. If you make international calls on a domestic card, the rates may be higher than if you had an international phone card.
4. Analyze the various cards in terms of their ease of use. Figure out if you can add value to the phone card easily. Get in touch with the phone card company using the phone, letter, email or even in person when you want to get a new card or if your card becomes lost, damaged, or stolen. Remember that, most of the time, if your card is lost, damaged, or stolen, you will assume the liability. Be sure to look over the conditions and terms of your phone card. A card which is easy to use will offer the largest amount of those as well as other customer service conveniences.
5. Learn all of their policies regarding customer service. See whether customer service is provided 24/7 or if fixed hours of operation are in place. Keep in mind any stipulations, like only being able to call during normal business hours from a different time zone.